. Team Subscriptions: Team subscriptions are now available for OmniGraffle. Please contact [email protected] if you are interested in learning more about the available licensing options.
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Linked Resource Folders: Give OmniGraffle permission to folders stored locally or in iCloud Drive to access your templates and stencils saved within them. Compatible file providers such as Working Copy can be used as well! Select the Configure Resource Locations option in Settings to add folders.If you have any feedback or questions, we’d love to hear from you! The Omni Group offers free tech support; you can email [email protected], call 1–800–315–6664 or 1–206–523–4152, or tweet @omnigraffle.If OmniGraffle empowers you, we would appreciate an App Store review.
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Your review will help other people find OmniGraffle and make them more productive too. Cycles4Fun, Gesture IssuesThe UI updates are very good and intuitive (especially if you are familiar with previous versions). But this latest version has huge problems with the gestures I’ve used from earlier versions. For example I use “Duplicate” very often. I touch and hold the object and then two-finger tap where I want the duplicate to be.
Instead of duplicating the object, the original object displays it is selected. The older versions would have selected the original object as soon as it was touched. If I two-finger tap a second time the object will be duplicated. This is very awkward.Another problem is that if I tap and hold an object and then two-finger tap (which selects the first object) and then remove my finger from the original object and tap-off to unselect the first object a selection circle is displayed randomly on the screen. If I tap-off again then a selection bubble is displayed. It takes 3 tap-offs to fully clear the selection.I use an iPad Pro with the Apple Pencil and this issue displays regardless of the proximity of the Apple Pencil.
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I use this tool professionally and this is costing me time. Please fix the gesture issues and I will bump this back up to 5 stars because the new UI is great. Meb87, Frustrating to useI want to like this app.
I want to USE this app. But it’s very clunky. I try to position shapes but they snap to weird positions that aren’t even on the grid. Creating custom stencils was brutally non-intuitive (apparently they don’t show up if you save them in the cloud?) Sometimes it gets into a mode where I can’t even add text boxes. That was the tipping point for me, leading me to write this review. I know there’s a powerful tool underneath here, it’s just HARD to use, especially compared with the desktop version. Not what I would expect from an app for which I’ve paid so much, nor from a company with so much experience.
I don’t want to have to carry my laptop with me just to make some basic diagrams—that’s why I though the iPad app would be useful. I’m sorry, but this app is just really not quite there. Developer Response,Thanks for letting us know your points of frustration! The bug with being unable to add text should be fixed in the latest updated, 3.11.2. The problem was with certain gestures resulting in our gesture system getting stuck in a bad state after our iOS 13 update. As for stencil locations, currently they need to be saved in the local OmniGraffle application folder or the OmniGraffle folder in iCloud that is created by the app.
In an upcoming feature update we will be adding the ability to link arbitrary folders for templates and stencils so they appear in the app.The issue with shapes snapping off grid is not something we have an obvious explanation for. We would love to talk with you about this issue to figure out what's going on. Our support team can be reached at [email protected] or by phone Mon - Fri, 10am - 5pm Pacific at 1 (206) 523-4152. Yet Another Paul, Version 3 updates your paid for app into a non-working trialI purchased OmniGraffle for the iPad when it first came out.
I used it off and on. Version 3 comes out as an update. It is not an update. It replaces the full version you paid for with a trial version.
Pay more money or give up. Other companies make a new app when they want to charge again (I have GoodNotes 4 and 5 on my iPad at the same time), but OmniGroup just causes the one you paid for to be removed and replaced by a non-functional trial.I have used Omni products for years.
I bought OmniGraffle for the iPad when it first game out. Removing a customer’s ability to use a previously purchased app is simply unacceptable.I sure am glad they can’t do the same thing on a Mac (at least I hope they can’t).
It’s a pity, I used to respect this company. Developer Response,Version 3 launched with our current free download with a 2 week trial and in-app purchase model and could be installed simultaneously with version 2. This is how we're able to offer our 50% upgrade discount. It does not automatically replace OmniGraffle 2.We do remove apps from sale when a new major version is released to prevent accidentally buying an old version. However, previous versions can always be downloaded via your Purchased list in the App Store. Our Support team is happy to answer any questions or guide you through the reinstall process. We can be reached at [email protected] or by phone Mon - Fri, 10am - 5pm Pacific at 1 (206) 523-4152.
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